Executive Call Center
Job Responsibilities
- Attend all inbound/outbound calls on time.
- Comply telephone etiquette with clear voice & Appropriately greet all the calls .
- Identify the needs of patients, resolve issues, and provide solutions.
- Ensure to follow the service script provided by the company for uniformity.
- be well-read on company policies ,services and the website for FAQs or service related queries
- Maintain good patient relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the patients and analyze the data.
- Write and submit timely reports on performance, targets, and service queries.
Experience Requirements
- At least 1 year(s)
Additional Requirements
- Customer-oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command over both Bangla & English language
Apply For This JOB
Industry :
Functional Area :
Customer Service - Call Centre
Location :
DHAKA , BANGLADESH
Salary :
Negotiable
Gender :
Any Gender
Work Type :
Full Time
Age :
18-60
Education :
Graduate
Years of Experience :
0-1
Apply By :
15 of Oct 2022
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