Associate Officer, Front Desk, BRAC Learning Center
Job Responsibilities
- Serve visitors by greeting, welcoming, and directing them appropriately
- Receive and deliver all incoming and outgoing mail and packages
- Informs visitors by answering or referring inquiries.
- Notify respective personnel of visitor's arrival information
- Informs visitors by answering or referring inquiries.
- Keep records of visitor and guest information in software & update accordingly
- Maintain close coordination with security personnel and the telecommunications system.
- Schedule meetings, and coordinate office activities.
- Assist the guest and participant in filling up the registration card for their reservation.
- Assign room and room keys to the guest.
- Understand the importance of guests & provide all possible supports to the guests
- Keep updated information on events being organized at the BRAC Learning Centre
- Input feedback of participants and guests to the system and maintain the records
- Support the guest and participant to fill-up the registration card for their reservation.
Additional Requirements
- Interpersonal and Written communication.
- Respect people's sentiment
- Communication skills in Bengali & English
- Knowledge of Customer Service Management
- Basic knowledge of hospitality management
- Basic computer knowledge
- Stress Management and team work
- Guest Service Management
- Ability to work under pressure
- Training/ Certification on Front desk Management/ Customer service will get preference
Apply For This JOB
Industry :
Functional Area :
Location :
DHAKA , BANGLADESH
Salary :
Negotiable
Gender :
Any Gender
Work Type :
Full Time
Age :
18-60
Education :
Graduate
Years of Experience :
0-15
Apply By :
16 of Dec 2023
Your application has been submitted successfully
More jobs from BRAC
Email Me Job
Apply For Job
OR
Pleae fix the errors below.
Apply for - Upload/Choose documents
Resume
Upload your Resume
Cover letter
You Can Upload Image Files (.png, .jpeg or .gif), .pdf and .docx Files.
You Need To Provide At Least Your Resume(.pdf,.docx and .doc) To Submit An Application.
Discard
Register & Submit Your Application
