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Associate System Support Engineer - (For Gazipur and Comilla)
Job Responsibilities
- Install, support & maintenance of enterprise servers & storage systems in customer location.
- Configure, maintenance & troubleshoot of enterprise storage solutions.
- Install and Troubleshoot OS, e.g. Windows Server 2012 / 2008 / 2003, RHEL, HP-UX & Other Unix.
- Overall Work experience in Technical domain.
Experience Requirements
- 1 to 2 year(s)
- The applicants should have experience in the following area(s):
Customer Support, Hardware Engineer, Site Engineer - The applicants should have experience in the following business area(s):
IT Enabled Service, Technical Infrastructure
Additional Requirements
- Age at least 24 years
- Only males are allowed to apply
- Customer Focused (Internal and External), Self motivated, driven by results.
- Communicate/ escalate/ co-ordinate with customers & overseas partners for faster problem resolution.
- Good oral & written communication skill is mandatory.
- Ensure customer satisfaction - Customer Sanctification Surveys are key performance indicators for individuals.
- Ensure timely, high quality communication - Requires strong organizational skills.
- Learn and remain current in relevant products.
- Willingness to work in a team and ability to prioritize and manage multiple assignments.
For more info, please contact at tarun@data-edge.com
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