Professional 2 System Engineer

Job Description

Assists in the design of, and develops integrated solutions in accordance with, corporate standards and products.

Provides basic technical support to customers by handling systems-related issues; may provide on-call technical support telephonically and/or electronically.

Assists in the analysis and resolves basic program support deficiencies and conducts testing to enhance performance.

Works on projects as assigned; assists in supporting the efforts of technical support staff in the performance of assigned projects.

Implements and documents processes and procedures to ensure compliance with standard business practices. Assists in the implementation of training tools and documentation.

Provides basic technical consultation on current and proposed systems to other organizations and clients.

Performs routine repairs, maintenance and upgrades of existing systems using solutions in accordance with standard operating procedures. Investigates and resolves matters of significance.

Basic Qualifications

Bachelors degree or equivalent combination of education and experience

Bachelors degree in electrical engineering, computer engineering, computer science, management information systems, systems engineering or related field preferred

Three or more years of experience in systems engineering, software engineering, operating systems programming, or naval architecture.

Experience working with computer hardware, operating system software and desktop applications with a specific concentration in one or more areas

Experience working with one or more structured programming languages

Experience working with hardware or software design methods and processes

Experience working with design principles and applications

Other Qualifications

Basic analytical and creative problem solving skills for creation and testing of software systems

Basic organization skills to balance and prioritize work

Basic communication skills to provide systems diagnoses and resolution for current systems

Basic interpersonal skills to interact with customers, senior level personnel, and team members

Ability to work independently and as part of a team

Ability to integrate hardware and software systems

Work Environment

Office environment