Customer Relation Executive
Responsibilities & Context
Listen and understand the customers' complaints and provide suitable solutions to customers.
Product receive and delivery for servicing.
Receive customer complaints and forward the complaint to the concerned department.
Handle customers with effective communication skills.
Provide product information over the phone to customers regarding products & services.
Follow up after sales service-related emails and reply to the customers.
Provide excellent customer service and give precise information to the customer.
Report day-to-day activities to the concerned authority.
Required Skills & Expertise
Customer Management
Customer Relationship Management
Customer Service
Face-to-Face Customer Support
Compensation & Other Benefits
Mobile bill, Performance bonus, Profit share, Insurance
Salary Review: Yearly
Festival Bonus: 2
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