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Customer Service Officer / French Speaker
As a French-Speaker Agent, you will play a pivotal role in providing outstanding customer support to our French-speaking clients. You will handle a variety of inquiries, ranging from general inquiries to complex issues, ensuring that every interaction leaves a positive impression.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information and assistance to resolve customer issues and concerns.
Maintain a high level of customer satisfaction by delivering exceptional service at all times.
Collaborate with internal teams to address customer needs and escalate issues as necessary.
Requirements:
Fluent in French (both written and verbal).
Strong communication skills and customer service orientation.
Ability to multitask, prioritizes, and works effectively in a fast-paced environment.
Previous experience in customer service or a related field is preferred but not required.
Excellent problem-solving skills and attention to detail.
Why Join Us?
Opportunity for career growth and development.
Competitive compensation and benefits package.
Supportive and inclusive work environment.
for more details, contact us at
monica.shankar@abacus-global.com
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