IT Officer

Offer end-user technical support, covering hardware and software problem-solving, issue resolution, and IT guidance.

Manage and upkeep the organization's network infrastructure, encompassing routers, switches, and firewalls, to ensure dependable connectivity and data transfer.

Oversee and supervise physical and virtual servers for peak performance, security, and data backup management.

Install, configure, and update software apps and OS, ensuring current and compliant software licensing.

Enforce security protocols: firewalls, antivirus, and data encryption to safeguard against cyber threats and breaches.

Maintain detailed records of IT systems, configurations, and troubleshooting procedures. Create and update IT documentation and manuals.