Administrative Assistant

The Position:

We are looking for a Administrative Assistant with high learning ability to take position; the individual would work out of the Contour Software Karachi resource center office, as an extension of the division-based Support department.

The Administrative Assistant will work closely with a team and shall be responsible for administration of FAMEs file review service, IPEDS Service and assist the team with various administrative tasks. The successful candidate will need to maintain a team player approach to co-workers, maintain a professional manner at all times and demonstrate good customer service skills at all times.

Responsibilities:

File Review:

Initiate process that selects schools for review.

Provide new clients with explanation of the process

Update and maintain File Review tracking.

Create and organize folders for each school for each file review.

Manage dedicated email inbox for notifications and respond to clients as needed

IPEDS

Create and organize folders for the team.

Run IPEDS reports and save them in folders for the team to finalize the IPEDS surveys.

Communicate to team when reports are ready to be processed.

Assist in maintaining Consulting Services client files.

Assisting with data entry, weekly reports, and document preparation.

Promptly responding to inquiries and resolving issues.

Provide documentation to students, parents, and schools.

Reviewing and maintaining student document filing systems and records.

Ensure accuracy and integrity of financial aid data and records.

Adhering to confidentiality and data security guidelines.

Other duties as assigned.

Desired Skills:

2+ years of professional work experience with general office practices

High School Diploma (GED) or Bachelors degree in a related field.

Excellent communication skills, both oral and written.

Proficient in Google Search and Research on Internet.

Strong analytical and problem-solving skills.

Ability to work independently and as part of a team.

Proficient in Microsoft Office applications.

Good MS Excel knowledge.

Exceptional Attention to Detail and Accuracy

Well Organized, Self-Motivated and Detail Oriented.