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Housekeeping Manager
Job purpose
Reporting to the General Manager, this position leads and motivates a team tasked with ensuring consistent high standards of cleanliness and service throughout the mall accommodation. whereby your role will include key responsibilities such as:
Responsibilities and Accountability
As Manager Housekeeping, You'll need to:
• Ensure housekeeping procedures and training checklists are in place, maintained and adhered to.
• Ensure team is trained, motivated and focused.
• Monitor guest satisfaction and address feedback efficiently and effectively for the benefit of guests, owners and coworkers.
• Create accurate budgets, manage labor, conduct regular inventory checks & audits, and develop progression plans.
• Coach, manage job performance and conduct regular reviews
• Report deficiencies in a timely manner and maintain detailed logs.
• Coordinate with vendors and suppliers to ensure focus is on cost saving measures and quality products
• Ensure deep cleaning project tracking & accurate billing is in place
• Participate in regular team meetings and promote an open door policy.
• Work and communicate in a professional manner, assisting as necessary to develop team spirit and to achieve standards of work and guest care.
• Actively promote Predator Ridge and facilities while contributing to the smooth operation and overall profitability.
• Maintain a clean and well-organized work area.
• Ensure policies and standard operating procedures are followed consistently and look for areas of opportunity.
Skills
You'll need to have:
• Prior Supervisory experience, excellent interpersonal skills with proven ability to lead a team and manage conflict.
• Prior experience in housekeeping/custodial tasks
• Must be highly organized with strong attention to detail.
• Must have effective time management skills and be able to work in a fast paced environment with multiple interruptions.
• Must be able to follow written and verbal instruction, work with minimal supervision and demonstrate honesty and integrity.
• Must be flexible in hours and days available to work.
for more details, contact us at
tariq@safagold.com
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