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IT Associate
Job Responsibilities
- Responsible for all electronics devices across all offices
- Ensure 24/7 offices internet
- Ensuring all the workstations are ready to work with all the required IT accessories (Laptop, Keyboard, Mouse, Monitor, etc.)
- Installing and configuring computer software, systems, network, printers, and scanners
- All the PCs and peripheral devices (Ex: Mouse, keyboard, HDMI cable, Monitor) are working correctly, and Identify faulty IT devices and take action accordingly.
- Ensure all the printers are connected with the proper network and ready to use
- Testing new technology/devices and propose a plan to improvise our current systems
- Maintain the inventory effectively where all the electronic devices are listed with specifications and locations
- Update inventory in real-time for including/excluding electronic devices
- Maintain confidentiality strictly
- Ensure and monitoring everyone is following ISMS protocols/standards
- Assists in maintaining information security through controlled hardware AND/OR software installation and training
- Follow the emergency plan for equipment, power, or security failures when necessary and protect data and ensure security
- Business continuity plan for IT failures
- Ensure CCTV cameras are working properly and monitor footage
- Build strong relationships with the vendors (ISP, IPS, etc.) and Interacts and communicates effectively with internal/external contacts
- Create and update maintenance log for all the electronic devices (AC, Fridge, IPS, etc.) and ensuring maintenance is being done on time
- Troubleshooting, support, and repair when IT equipment or network malfunction
- Express new ideas and suggestions in a positive manner
- Provide purchasing proposal with estimated cost, benefits, and deadline
Additional Requirements
- Strong Experience in Network Designing, Monitoring & Reporting.
- Should have basic knowledge of Microsoft Office (MS Excel, PowerPoint, Word, Outlook).
- Ability to manage multiple projects simultaneously while maintaining a strong client service orientation.
- Highly motivated, self-directed & possessing a driven personality capable of working within tight deadlines.
- Superior organizational skills, unflagging attention to detail & demonstrated the commitment to the accuracy and completeness of the information.
- Capable of working under minimal supervision with a high level of initiative, energy & enthusiasm for learning.
- An active listener with demonstrated negotiation and problem-solving skills.
- Well-developed interpersonal skills are necessary; excellent verbal and written communication skills.
For more info, please contact at career@adivagraphics.com
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