Front Desk Officer

Job Description

Greet guests, handle their queries and provide them necessary information.

Ensure the front desk is neat, presentable, and equipped with all the necessary supplies.

Answer all client questions and incoming calls in a proper manner.

Redirect phone calls to the appropriate department and take down messages.

Receive letters and packages, and distribute them to their concerned departments.

Monitor, organize and forward emails.

Track and order office equipment and supplies.

Maintain records and files.

Any other responsibilities as assigned by the supervisor.

Requirements:

Bachelor’s degree.

Minimum of 1 year of proven experience in a similar role.

Good understanding of office administration and basic bookkeeping practices.

Superb written and verbal communication skills.

Excellent organizational and multi-tasking abilities.

Strong knowledge of MS Office programs.

Problem solving skills

Customer service orientation