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CCTV Operator
General Duties
• CCTV staff will conduct video observation and recording of public areas to observe any suspicious person, abnormal activity or panic among staff, public and Tenants.
• CCTV staff should be trained in the technical, legal, and ethical parameters of appropriate camera use to handle the sophisticated camera perfectly.
• CCTV staff will monitor based on suspicious behavior, NOT group characteristics. Main emphasis should be on security hazardous threats.
• Staff involved in monitoring will be appropriately trained and supervised in the responsible use of this technology.
• Information obtained through video monitoring will be used exclusively for safety.
• Recorded clips will be stored in a secure location with access by authorized staff only.
• Security senior staff be notified immediately in case of any suspicious act
• Criminal or life-threatening activity is observed.
• CCTV staff must record every activity and document all observations in detail on the logbook.
• The camera system will be configured to prevent any tampering with or duplicating recorded information.
• Access to CCTV Office will be restricted to authorized personnel only.
• CCTV staff should maintain proper backup of all data.
• Video clipping with footage of any incident will only be prepared after getting prior approval of manager Operation & Manager Security.
• Monitor and operate the CCTV cameras and associated equipment in the CCTV Control Room
• Follow protocols for maintaining the security of the CCTV Control Room and its facilities Operate a range of remote call monitoring, alarms and communication facilities contained within the Control Room
• Report any incidents that occur immediately to the Patrolling Supervisor or Officer Incident Control Room via a dedicated link, and/or report to other relevant departments
• Maintain accurate records of data recordings and events, using incident reporting software
• Maintain the shop opening closing time, daily footfall record and communicate the departments accordingly
• CCTV Operators must be able to identify small, seemingly insignificant details that most people would overlook.
• CCTV Operator receives a phone call, listen the customer complaints or has to speak to a colleague, they must always be keeping an eye on the monitors.
• Communicate with Security staff and supervisor via a radio receiver to solve/communicate the issues
for more details, contact us at
tariq@safagold.com
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