Bellman/ Doorman

Job Responsibilities

• Checks the daily arrival list for VVIP's or guests with special need.
• To be present at the Concierge desk or in the Concierge lobby to be ready to assist guests, colleagues and visitors when requested.
• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
• Tag baggage and return the identification slips to guests.
• Escort guests to room, placing luggage in room assigned by front desk.
• Inspect guest room for order and adequate supplies and informs guests of room amenities
• Deliver faxes, messages, packages and flowers to guests rooms and other offices.
• Inform Front Desk Cashier to charge items given on loan, in case there is any charges applicable.
• Ensure that the guest has verified that all luggage has been accounted for.
• Ensure safe storage and collect ticketing of guest coats and personal items.
• Transport departing guests luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest.
• Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
• Assist the senior Concierge on duty with his/her duties during busy periods and breaks.
• Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.
• Perform any other tasks as assigned from Management time to time.

Employment Status

Full-time

Educational Requirements

• SSC/ HSC

Additional Requirements

• Only males are allowed to apply
• Overall confidence to handle clients.
• Must have a pleasant & positive personality.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Able to work morning, evening, weekend, holiday, and overnight shifts.