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Showroom Manager
Responsibilities
- Responsible for achieving category wise target.
- Monitor sales activities to ensure that customers receive satisfactory service and quality products.
- Handle customers' complaints and provide solutions.
- Coordinate with Factory, Contractors and Clients for operational matters.
- Achieve monthly/quarterly/annually targets.
- Monitor daily sales demand and determine the types and quantity of products to be sold.
- Assign tasks to showroom staff and monitor their activities. - Evaluate the performance of showroom on the basis of assigned targets.
- Retain existing customers and develop new customer base by emailing/messaging store customers for updates, new arrivals, discounts and promotions.
- Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Oversee learning and development of the team.
- Manage display of saleable products according to demand of products.
- Maintain proper visual merchandising of display windows (if applicable).
- Direct and manage placement of new arrivals & discarded items at the showroom.
- Execute in store branding/tagging in coordination with concerned stakeholders.
- Prepare daily inventory reconciliation report for management’s review.
- Involved and organize in store engagement activities
- Ensure documentation as per SOPs.
- Review and analyze periodic reports product wise and sales wise.
- Take initiative and encourage teamwork among showroom’s sales team.
- Ensure store maintenance and up keep according to IWM standards.
- Ensure to keep the discount number shouldn’t exceed the approved limit.
- Engage with relevant stakeholders for the footfall of Showroom.
- Ensure the timely submission of the quotations to the customers.
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